Testimonials

“It is my pleasure to recommend Toby Michaud to you and your organization. Toby is a very competent, and professional facilitator/trainer. Not only competent, and professional, she is a delight to work with. Having strong interpersonal and communication skills, she will endear herself to any audience. I am a professional trainer/consultant, and I make this recommendation with high confidence. I know talent when I see it…you will not be disappointed!”

“Toby is a Professional Associate of the Inveniam Leadership team. In this role, Toby has delivered numerous virtual classroom workshops via digital collaboration platforms. Toby brings her authentic voice and learner-centric empathy to each session she facilitates. Wise beyond her years, Toby makes leadership development a powerful and engaging experience for all participants. We are grateful for her contributions and consider Toby to be a key performer on Team Inveniam.”

“Toby has facilitated the group interview part of our comprehensive intake process. Her facilitation skills have been evident from the moment she started with us. She was curious about the design and intent of our process, made great suggestions for streamlining and delivery that will ensure consistency of applicant experience as we grow the intake team. Her style is warm, welcoming and engaging. She has incredible skill for putting people at ease. Our interviews involve a wide variety of people in each session and Toby has phenomenal ability to meet them where they are, listen deeply, facilitate meaningful conversation and interactions and pull out the best of applicants for us to evaluate fit and potential. I highly recommend Toby and look forward to continuing our work with her."

“I had the pleasure of working with Toby to address workplace culture challenges. Toby’s empathetic and employee-focused approach was truly instrumental in facilitating workshops and interviews to uncover valuable insights. Toby’s guidance and recommendations have helped us to truly understand the challenge and create a strategy to improve our workplace culture. Working with Toby was a refreshing and enriching experience, and I highly recommend Linksides for exceptional management consulting services.”

“We hired Toby to be an objective eye to help us clarify the instructions that are part of our program activities, and to bring our presentation and support materials into alignment. Not only did Toby use her expertise in adult education and facilitation to get the job done, it’s the WAY our work together went that really stood out; clear communication and expectations up front, a methodical and trackable process, and a working relationship that was open, creative and fun! We’ve been using the updated materials Toby worked on for almost a year now, and our aligned documents and workflow continue to save us all time integrating program updates and preparing for each new cohort. Thanks for the gift that keeps on giving, Toby!”

“In her work for us, Toby was highly effective at anticipating and preparing materials to meet First Nations needs and interests, coordinating project team efforts to prepare for several meetings and preparing documentation to summarize outcomes. She built trust with the communities through transparency and consistency and was effective at managing expectations of the project team, ensuring we were able to build on the trust to meet our objectives. Her strengths revolve around empathy and clear communication, balancing being direct and fearless with being compassionate and patient. I wouldn’t hesitate to recommend her for future facilitation and process planning roles.”

“I collaborated with Toby to create a series of roundtable discussions at the end of a government-funded project, with the intention of obtaining feedback from partner organizations and participants and sharing best practices. Toby’s thoughtful approach to defining deliverables, ensuring accessibility and creating safe and supportive spaces for discussion was evident from the start. In addition, Toby’s facilitation skills ensured those participating in the roundtable discussions were engaged and felt their contributions were valued.”

“Toby is a high performing professional who brings value to a large breadth and variety of work. She is one of those people with an ability to tackle any task and deliver to a high standard. As a facilitator, she is highly organized and prepared, she has an inherent ability to sense the energy and needs of a room, and to both guide and drive a group toward the goals of a session. I love that she is both brave and relatable in her approach.”

“Toby brings amazing energy and insights to every training session. Her ability to connect with participants and create a safe space for them to ask questions and share their insights with one another, creates not just an effective learning environment, but a fun one. I highly recommend working with her!”